This feature has been included in the event a user has duplicated
themselves with a new email address and you require one view of the
training records.
To link a user's training results to the new user:
* Deactivate the redundant user (if you wish to u...
Users can view their offline course details and results as well as
download any documents or certificates from the Course Results
section.
ADMINISTRATORS
You can edit / delete a student / user's offline course results.
The first step in viewing the of...
Zulu eLearning can easily be integrated with your Human Resource
Management System. Two simple options are available:
* Simple and encrypted file export that allows easy movement of data
* We can automate data movement by using the API of your HRMS ...
If you have forgotten your Username or Password, use the FORGOT
PASSWORD link in the Login screen, and your details will be emailed to
you.
The system will notify the user if the email address exits. If it does
not then they either have been deativated ...
Users that have been deactivated should no longer appear in the
refreshers due widget on the dashboard or the refreshers due report in
the reports section.
Everyone in the system can print a badge however it will only show
badge information if the User has completed a course with an expiry
date set and that expiry date is still valid. In some cases, the
course the user has completed may have no expiry date s...
A user is having troubles in regards to access. I have recieved
payment from them and they are enrolled in the course though, how do i
fix this?
The best proccess for you to use would be to first, cancel their
enrollment and then manually reenrol the us...
What is Compliance Information? I can see it on the user details as an
additional tab and it's available in the settings area, but I don't
understand what it's there for.
Compliance information allows you to enforce a user of a department to
complete a ...
ADMIN PERMISSIONS. The items that are connected (indicated by the
asterisk) is it mainly the reporting requires access to user
information to generate the reports?
The * indicated modes are normal modes in the application but are also
required on the ad...
Users will receive notification via email that their course/modules
have expired and that they are required to resit.
Users who need to sit their refreshers are also displayed on the
administration dashboard or you can go directly to the refreshers Due...
To view the content of your completed courses (if you wanted to review
the content at a later date perhaps) can be found by following the
following steps:
1. Login to your account and go to the "My Results" section and click
on "VIEW INFO" for the course...
For failed or locked users, you may view the user results from the
dashboard.
Administrators still have to go through to the locked users report via
the link to action an unlock
There's a few reasons why users might not be seeing the content.
1. It's still loading (slow internet speeds may cause the content to
load quite slowly) - get him to try pressing CTRL + F5 on his keyboard
to see if that improves things
2. The internet ...
If a user has failed a course they will be locked out from continuing
(dependent on your account settings).
Once a user is locked out you have two options, you can 'unlock the
user' or you can 'de-activate' the user completely from the system.
To a...
The reason for this is usually because a Department hasn't been
selected when a user has registered.
If a user registers on their own from the Registration Page,
Department selection is mandatory and there are rarely any issues.
If however an administ...
If users registering for the system do not have an email address
unique to themselves please go to the SYSTEM SETTINGS menu item and
under the GENERAL tab choose 'Yes' to ALLOW NON MANDATORY EMAIL
ADDRESS and click save.
De-Active users are important when it comes to record keeping. We do
not delete the results to keep you safe guarded.
To make it easier to filter through your users we have added a sort by
Status feature.
