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Knowledgebase : Zulu eLearning Support > User Management

This feature has been included in the event a user has duplicated themselves with a new email address and you require one view of the training records...
Users can view their offline course details and results as well as download any documents or certificates from the Course Results section. ADMINISTRA...
Zulu eLearning can easily be integrated with your Human Resource Management System. Two simple options are available: * Simple and encrypted file ...
If you have forgotten your Username or Password, use the FORGOT PASSWORD link in the Login screen, and your details will be emailed to you. The syst...
Users that have been deactivated should no longer appear in the refreshers due widget on the dashboard or the refreshers due report in the reports sec...
Everyone in the system can print a badge however it will only show badge information if the User has completed a course with an expiry date set and th...
A user is having troubles in regards to access. I have recieved payment from them and they are enrolled in the course though, how do i fix this? The...
What is Compliance Information? I can see it on the user details as an additional tab and it's available in the settings area, but I don't understand ...
ADMIN PERMISSIONS. The items that are connected (indicated by the asterisk) is it mainly the reporting requires access to user information to generate...
Users will receive notification via email that their course/modules have expired and that they are required to resit. Users who need to sit their r...
To view the content of your completed courses (if you wanted to review the content at a later date perhaps) can be found by following the following st...
For failed or locked users, you may view the user results from the dashboard. Administrators still have to go through to the locked users report via...
There's a few reasons why users might not be seeing the content. 1. It's still loading (slow internet speeds may cause the content to load quite slow...
If a user has failed a course they will be locked out from continuing (dependent on your account settings). Once a user is locked out you have tw...
The reason for this is usually because a Department hasn't been selected when a user has registered. If a user registers on their own from the Regis...
If users registering for the system do not have an email address unique to themselves please go to the SYSTEM SETTINGS menu item and under the GENERAL...
De-Active users are important when it comes to record keeping. We do not delete the results to keep you safe guarded. To make it easier to filter thro...

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