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Knowledgebase : Zulu eDM Support > Email Marketing > Email Campaigns
The easiest way to do this is to go into the campaign statistics screen of the email you want to resend and select the tab "Campaign Segmentation" Then on this screen (below) select "have not opened the email" from the "Contacts who" column on the left ...
Inserting a mailto link into a campaign will mean that your recipients can contact an email address by simply clicking on the link. The linking tool will in the WYSIWYG will allow you to insert the following: mailto:support@zululabs.com Q: what happens ...
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Yes you can. Essentially what you will be doing is creating a picture of the email and placing it on your website. To do this you can: 1. Go to "View Campaigns" located in the drop down menu under "Email Marketing" 2. Then locate the campaign you wa...
To view who clicked on the individual links in your email campaign: Step 1. When viewing your email campaign statistics, there is reporting available on click throughs within the emails (i.e. links people clicked on). These are displayed first as a tota...
If you need to resend your campaign to a contact or a group of contacts you can do so easily within your account. All you need to do is locate the campaign you are wanting to resend. Click the 'Modify & Resend' button underneath the campaign details. Y...
Yes you can. To turn this off go to Settings > General Settings and locate the option "Auto Save Email Campaigns (every 120 Seconds)" click on the edit pencil next to this option. You will be taken to the 'edit setting' screen where you can un-tick the ...
To edit the Campaign Name (the internal reference you give your email campaigns) of your campaigns once they have been delivered. You can now go to the results of that particular campaign and you will see an edit pencil located next to the campaign name. ...
Not every email client supports animated GIFs. Newer versions of Outlook (2007, 2010 and 2013) won't show the animation. Instead, they will show the first frame of the animation. To overcome this, many email designers ensure that vital information-perhaps...
When you have conditional content included in your campaign you may notice you will receive more than one version of the campaign when you send a test to your email address. This is because the system sends a copy of each email that will be delivered if ...
Yes absolutely. You can upload the PDF in the document area of your account (images & files) or you can host it on your website but if your website is having issues then it might be worth uploading it to our system. All you need to do is import the file ...
1.Make sure your image name does not contain a special character. 2. Your Template header size must be the same as your image size.
TO ADD A FORWARD TO A FRIEND BUTTON TO YOUR EDM CAMPAIGN, PLEASE FOLLOW THESE STEPS: 1. Within your campaign content you will need to insert the forward to a friend 'wildcard'. This can be done by: a. Selecting the "Forward to a Friend" wildcard card fr...
You can add date wildcards into your email templates and campaigns to make it easier to send out your monthly campaigns by taking out some of the work for you! To add the date wildcards into your template or campaign (you can choose from the following da...
You can add attchments to your email markeitng cmapaigns but they won't appear like an attachment you download from the email seperately. What you need to do is create a "link [https://support.zululabs.com/index.php?/Knowledgebase/List/Index/26/linking]"....
If you want to modify a campaign that has already been sent you can click on the "Modify & Resend" link (see image below). This will take you to the "Contact Selection" screen where you can move back and modify the content and any other aspects of the cam...
Q: Is it possible to change the colour of the horizontal rule? If so, how is it done? A:If this the horizontal rule that's added via the WYSIWYG? If so, it's not able to be modified in anyway unfortunately. If you want a line in between content sectio...
To create a button using HTML you can copy the text indicated below into a table cell. You will need to update the highlighted sections to alter certain aspects of the button to match the email you are designing. The highlighted colours in the HTML c...
When you set up your organisation's email you have to add MX records to your domain names servers (DNS). [1]An MX record looks like this: ZULUEDM.COM MAIL (MX) DEFAULT 10 ASPMX.L.GOOGLE.COM. So in this case zuluedm.com email has been set up to be...
If you are having trouble receiving email campaigns or someone has mentioned to you that they have not received their email campaign these steps should help you determine the cause of the issue. Search for the email address using the "Search & Segmen...
An Email Template is the "blueprint" for your Email Campaign. To start a campaign, you select a template, make the necessary changes, and finally send it out as a campaign. The same template can then be re-used for other campaigns. Hence, a single templat...
To alter the day or time a scheduled campaign is sent, locate the campaign you have scheduled. It should have a 'yellow' icon above the envelope like this. Click on the envelope/or the name of the campaign. You will be taken to a screen that looks li...
Indeed! It's very simple! When you are creating your campaign and have completed the 'Campaign Information' screen you will be directed to the "Set a Time" tab that looks like this... When you have selected a day/time to send your campaign, click ne...
Yes absolutely! All you need to do is: 1. After you have sent your campaign go to Email Marketing > View Campaigns. Locate the campaign you wish to resend. 2. You will see the text "Modify & Resend" under the campaign details - click on this. 3...
No, movies or flash files should be linked from the email rather than embedded inside the email content. There are a couple of reasons for this. * The email is more likely to be seen as SPAM if it includes movie or flash files * Most email clients D...
Yes you can add image mapping to your email. You will need to create the email in HTML code with the image mapping tags and use the "HTML" icon to copy the code into the WYSIWYG editor. From here just make sure you test the email before you send it.
HOW DO I ADD OR CHANGE THE \"FROM\" EMAIL ADDRESS FOR MY EMAIL CAMPAIGN? The "From" email address is the email address that appears in the recipents inbox when they recieve the email campaign. If you need to change or add a new email address, all you...
THE CAMPAIGN PLANNER (THIS IS AN EDM PRO FEATURE) When sending multiple campaigns weekly, fortnightly or monthly to different groups its hard to see how frequently you are marketing to your whole database. This planner is designed to provide an overall v...
* While entering your content, place your cursor where you want to insert your image. * Click on the INSERT/EDIT IMAGE icon of the WYSIWYG editor. A pop-up window will appear. * In the EXPLORE tab, search for the image you would like to insert wit...
During Campaign Checklist: 1. Follow our tips to avoid your email going into the SPAM Folder by viewing the article [Avoiding SPAM filters: A Checklist] found in this knowledge base. Examples of some of the items in the checklist are: a. make sure ...
Usually links look like this [http://www.support.zululabs.com] when adding them you email content. But what if you want to chaage the link so that it looks like this [http://www.support.zululabs.com], or this [http://www.support.zululabs.com], or this [ht...
TO RESEND A CAMPAIGN TO A GROUP OF CONTACTS WHO DID NOT RECEIVE THE PREVIOUS SEND WHAT YOU CAN DO IS THIS: 1. Firstly you will need to to into the report of the eDM Campaign that was delivered and click on the "Campaign Segmentation' tab, from here you:...
In Outlook there is a limit to how large an image can be. If it's over 1728px Outlook will cut the remaining pixels off the top of the image. Options to resolve the issue: * You can reduce the image so that it's only 1728px in height or less * You...
Yes. You are able to do so via the 'general settings' area of your account (under 'Settings'). By editing both the 'Unsubscribe Text' and the 'Unsubscribe Label' you can edit the entire text that appears as the 'unsubscribe message in your email campaig...
Your images display at the size that you upload them as initially, though you can resize them: * Simply select the image and drag the edges to reduce it in size. * You can also edit the image size by right clicking on the image and selecting image p...
To remove the 'delivery hints text' from your campaign you can: * Click on the SETTINGS menu * Select GENERAL SETTINGS * Edit the INCLUDE MESSAGE DELIVERY HINTS TEXT * Uncheck the option, and click the SAVE button At this stage you cannot change...
Click on the Email Marketing menu. You will be presented with a list of campaigns, filtered by category and in order of date sent. Three different icons will appear for each campaign. This icon indicates that the campaign has been sent. If you click on ...
* Click on EMAIL MARKETING in the main navigation bar, and then click the CREATE WIZARD CAMPAIGN option. Alternatively, advanced users can choose to Create a Professional Campaign. Note: this step by step tutorial relates specifically to the Wizard ca...
So when you insert images into the WYSIWYG it automatically places images right next to your text, and some times you want to space them out a little bit. You also might want to align the text to the left or right of the image. The following steps show...
Was this email being blocked or sent to your junk mail folder? If so, choose your email application below and follow the simple steps to ensure these emails bypass your filters and are delivered direct to your inbox. Outlook [1] Gmail [2] ...
The best way to do this is to: * Create a temporary group within the system by following these steps (http://support.zululabs.com/index.php?/Knowledgebase/Article/View/201/0/creating-a-new-group [1]) * Then you just need to resend the campaign to...
If you are finding it really difficult to modify your email content using the font formatting tools in the WYSIWYG (looks like this below) There may be a solution for you using CSS styles [1]. It is an advanced tool so if you don't have great HTML o...
There may be a few reasons why you aren't receiving your test emails, we have a checklist below that may help you determine the cause of the issue. If you have gone through this checklist without finding a solution please contact us at support@au.zulul...
To alter the content in a campaign you have already scheduled to be sent you need to: 1. Locate the campaign you have scheduled. It should have a 'yellow' icon above the envelope like this. Click on the envelope/or the name of the campaign. You wil...
CONDITIONAL CONTENT WITHIN EMAIL CAMPAIGNS You can use conditional content to insert different content into the one email based on your subscribers (contacts) information. The best way to explain how it works is to show you. So we have two of th...
There's a New Editor Option when creating your Email Templates. (Please note: that all existing templates created before the 19 January 2012 will automatically transferred to the WYSIWYG Editor Option). Below is a run down on each one with an example us...
To keep your styling consistent in your email campaigns and templates it will depend on how your email was originally developed. This example below shows how to keep your style based on your table cell settings. Within your email design you will mos...

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