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Knowledgebase : Zulu eDM Support > Address Book > Miscellaneous
Double Opt-In is the process of confirming that a contact wishes to be subscribed to your database. Generally this means that they have visited your web site and filled in the subscribe form (single subscribed). Then an email is sent to the contact with a...
Are you just wanting to stop those 36 contacts from receiving the survey email? If so you can use our Block List to block just the group of 36 contacts from the email send. See Step #3 in this article https://support.zululabs.com/index.php?/Knowledgebas...
Create Administrator within Zulu eDM Account 1. Go to https://useraccount.au.zuluedm.com/home.php?mode=sendingaccounts&addNew=3 [https://useraccount.au.zuluedm.com/] 2. Click "Add New Administrator" and enter the information required. Click "Add" ...
Yes you can. Each time a contact unsubscribes they will see a screen that looks similar to this. We tally the responses in the system for you to that you can get an idea of why your subscribers are choosing to unsubscribe. To view why contacts are unsub...
If you are having trouble receiving email campaigns or someone has mentioned to you that they have not received their email campaign these steps should help you determine the cause of the issue. Search for the email address using the "Search & Segmen...
Yes absolutely. The report is called our Campaign Metrics report and you can use it to find your most engaged subscribers right down to the ones who have never opened a single email. You can search through specific groups and over specific email ca...
We STRONGLY advise you NOT to remove contacts that have unsubscribed from your database, simply because if they are removed you run the risk of re-importing them via another .CSV file and re-subscribing them. Unsubscribes are managed securely from the s...

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