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Knowledgebase : Zulu eDM Support > Address Book > Groups
The easiest way to do this is to go into the campaign statistics screen of the email you want to resend and select the tab "Campaign Segmentation" Then on this screen (below) select "have not opened the email" from the "Contacts who" column on the left ...
If you would like to delete a group from within the system you can do so by following these steps. 1. Go to the "Group Listing Screen" by clicking on "Create & Edit Groups" under the Address Book drop down menu. 2. You will then need to locate the gro...
To create a new group within your Address Book go to "Create & Edit Groups" under the Address Book drop down menu. You'll be taken to the Group Listing Screen. In the top right hand corner of this screen you will see an icon to "Create Group". Select th...
To move contacts from one group to another you need to: 1. Go to the "Create and Edit Groups" screen from the Address Book drop down menu 2. Select the group (from the left hand side listing) to be directed to the details of that group. 3. When view...
YOU HAVE TWO OPTIONS TO REMOVE CONTACTS FROM A GROUP. 1. When you View the Group there should be a "Move All to Group" option above the member list. When you click this it will take you to a screen where you can select where to put the users. If you...
CAMPAIGN WORKFLOW (THIS IS AN EDM PRO FEATURE) When you have multiple eDM campaign running with multiple people using the one account it can be difficult to track the campaigns that are going out. To make this a lot easier we've created an optional c...
The software includes a range of standard fields that are stored against your contacts, such as first name, surname, email address and phone numbers. In addition to these standard fields, you can also build your own fields and group them accordingly. F...
How do I remove contacts from a group?
The software includes a range of standard fields that are stored against your contacts, such as first name, surname, email address and phone number. These are called 'default fields'. In addition to these default fields, you can also build your own fiel...
The best way to do this is to: * Create a temporary group within the system by following these steps (http://support.zululabs.com/index.php?/Knowledgebase/Article/View/201/0/creating-a-new-group [1]) * Then you just need to resend the campaign to...

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