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Knowledgebase : Zulu eDM Support > Email Marketing

Setting up DNS for DMARC and using your own brand. We recommend that the Return Path = delivery@edm.yourdomain.com. So you will need an MX DNS entry: ...
The 2016 re-release of Campaign Reporting is designed to give a more accurate understanding of factors that contribute to email deliverability success...
The easiest way to do this is to go into the campaign statistics screen of the email you want to resend and select the tab "Campaign Segmentation" T...
Inserting a mailto link into a campaign will mean that your recipients can contact an email address by simply clicking on the link. The linking tool w...
Improve your content with these great FREE photo resources. PHOTOS * Albumarium.com [http://www.albumarium.com] * compfight.com [http://compfigh...
The world has tightened up on email delivery especially if you are sending emails from your domain (marketing@domain.com) from service such as Zulu eD...
Important to note, our software: 1.)    Does not allow any back spray – our Mail Transfer Agent checks for bad emails at time of sending 2.)    MT...
Ideal for providing leads to sales people if you have a campaign sent out that is aimed at generating interest in a particular product or service or e...
When emails are delivered from our system, we automatically add a tiny piece of code which requests a tiny invisible image from our servers. When a re...
The way we record opens (please see article regarding this here [https://support.zululabs.com/index.php?/Knowledgebase/Article/View/408/0/limitations-...
To improve the accuracy of your open rate tracking you may want to look at actioning some of these items: * 1. Request your subscribers to add you...
The industry standard of email open tracking is based on the web beacon (or the tiny piece of code which requests a tiny invisible image from our serv...
To edit the Campaign Name (the internal reference you give your email campaigns) of your campaigns once they have been delivered. You can now go to th...
FREEMIUM 1 Test Sender Standard eDM Account 5 Test Senders Professional eDM Account 10 Test Senders
Not every email client supports animated GIFs. Newer versions of Outlook (2007, 2010 and 2013) won't show the animation. Instead, they will show the f...
Opens are calculated on two actions from a campaign that has been delivered: #1 - the downloading of any images from the email (most mobile devices a...
When you have conditional content included in your campaign you may notice you will receive more than one version of the campaign when you send a test...
Are you just wanting to stop those 36 contacts from receiving the survey email? If so you can use our Block List to block just the group of 36 conta...
1.Make sure your image name does not contain a special character. 2. Your Template header size must be the same as your image size.
The easiest way is to use the area under Email Marketing called "Email Reports". Now you will have to make sure all the email reports for the dates yo...
Recently a customer sent out an eDM to their customer database at 4pm on a Tuesday. The open rate for the type of campaign and their business was 25% ...
#1 - Firstly you will need to upload the images that you need for this campaign into the system - go to the images and files area and click on the "up...
Create Professional Campaign (which is in the dropdown menu under Email Marketing) From here you just need to follow the checklist to create your ca...
When looking at the campaign report click through and opens, these lists (as seen below) is now ordered by date/time so it's easy for you to keep trac...
We have redesigned the View Templates screen so that it flows a bit better and is easier for you to use! When you go to view templates you will now b...
TO ADD A FORWARD TO A FRIEND BUTTON TO YOUR EDM CAMPAIGN, PLEASE FOLLOW THESE STEPS: 1. Within your campaign content you will need to insert the forw...
With the bounce backs from each email campaign - it's a semi-automated process. EMAILS FAILED/SYSTEM ERRORS - will need to be looked at individuall...
You can add attchments to your email markeitng cmapaigns but they won't appear like an attachment you download from the email seperately. What you nee...
EMAIL CLIENTS 1. The "unknown" number in the Email Clients chart will be a combination of all of the email clients listed however because of the man...
Within each of your eDM campaigns sent from the system if you have a look at the report you will see on the right hand side a section called "Click St...
If you want to modify a campaign that has already been sent you can click on the "Modify & Resend" link (see image below). This will take you to the "...
Q: Is it possible to change the colour of the horizontal rule? If so, how is it done? A:If this the horizontal rule that's added via the WYSIWYG? If...
On a per campaign level you can see who opened the eDM in which state yes. To view the data per campaign, you need to: 1. Go to the campaign stati...
Looking at the template below and it appears as though the code has some tags copied over from a Microsoft program. Firstly, removing the black ques...
When you set up your organisation's email you have to add MX records to your domain names servers (DNS). [1]An MX record looks like this: ZULUED...
Usually links look like this [http://www.support.zululabs.com] when adding them you email content. But what if you want to chaage the link so that it ...
In Outlook there is a limit to how large an image can be. If it's over 1728px Outlook will cut the remaining pixels off the top of the image. Option...
Was this email being blocked or sent to your junk mail folder? If so, choose your email application below and follow the simple steps to ensure ...
To alter the content in a campaign you have already scheduled to be sent you need to: 1. Locate the campaign you have scheduled. It should have a...
WHAT IS MATERIAL DESIGN? "Material Design is a unified system that combines theory, resources, and tools for crafting digital experiences." Reference...

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