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Knowledgebase : Zulu eDM Support > Address Book

We have added a brand new default field in to the system that can be used throughout your account. It's a Date of Birth and can be used to search for ...
Using Zulu eDM for Sales team campaign follow ups is the most flexible on the market today. There are 2 key functions that you should be aware of: ...
this is how you purge all contacts: 1.) Search and select the default group 2.) Move all contacts to a sub group 3.) GO into the sub group select...
Although we don't advise removing any contacts from your database (find out why here [https://support.zululabs.com/index.php?/Knowledgebase/Article/Vi...
Are you just wanting to stop those 36 contacts from receiving the survey email? If so you can use our Block List to block just the group of 36 conta...
The best place to view this information is on the "Contact Groups & Segments" screen (in the Address Book navigation). Here you can select the "Greg'...
STEP 1. Go to Email Marketing > Campaign Metrics in the system menu STEP 2. Then you will need to select: 1. The Groups you want to search within e...
This is an excellent example of how to encourage recipients to opt-in to your email campaigns. The email is designed well and the button to opt-in sta...
With the bounce backs from each email campaign - it's a semi-automated process. EMAILS FAILED/SYSTEM ERRORS - will need to be looked at individuall...
When a user's unsubscribes all their user details including the groups that they were added to remain saved in the system. The only thing that changes...
It is normal to experience unsubscribes from each eDM that gets delivered (obviously the less the better). In order to ensure the lowest unsubscribe...
Yes there is. It's a semi-recent update so not all responses will be here (the last 6 months or so will display though). It's located under the Addres...
CURRENT LIMITS FOR ZULU EDM ACCOUNTS Trial Account Your daily number of imports is capped at 3 Your import limit is 500 contacts per import STA...
YOU HAVE TWO OPTIONS TO REMOVE CONTACTS FROM A GROUP. 1. When you View the Group there should be a "Move All to Group" option above the member list....
1. Login to your account 2. Go to Address Book >> Search & Segment Contacts 3. Click on the Advanced Search tab, and on the left hand side in the ...
You will need to use the advanced search to search for any infomraiton saved on your database in profile fields that have been created. In this exampl...
1. Go to Address Book >> Search & Segment contacts 2. Click on the "Advanced Search" tab 3. In the "Add Default Field Conditions" select "Sign Up ...
1. Go to Address Book >> Search & Segment contacts 2. Click on the "Advanced Search" tab 3. Add your search conditions as you normally would e.g. ...
On a per campaign level you can see who opened the eDM in which state yes. To view the data per campaign, you need to: 1. Go to the campaign stati...
Create Administrator within Zulu eDM Account 1. Go to https://useraccount.au.zuluedm.com/home.php?mode=sendingaccounts&addNew=3 [https://useraccount...
When using the double opt-in function the following message is sent to the subscriber to confirm their subscription. This is not an editable message ...
Getting more from your database is a key feature of the eDM software. After you have sent a campaign it is best practice to analyze the results and...
Create a CSV import file with a Colum field as Email (Enter the Emails that you need to unsubscribe) and another Column field as Email Subscribe (Ente...

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