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Knowledgebase:
Importing Subscribers for Email & SMS
Posted by Victoria Zulu on 27 August 2016 12:54 PM

Zulu eDM has Email and SMS facilities. This means that when a user subscribes if they provide an email and a mobile number they are subscribed to both Email and SMS campaigns sent by you.

When importing subscribers into the system you can set these subscription statuses separately. This is especially useful if you are moving from anther provider where you may have already had people unsubscribe from your Email campaigns but not SMS (or vise versa).

To complete the import you will have to make sure that you have separate columns for Email Subscription and SMS Subscription (see spreadsheet image below)

Then when importing this file and matching the fields (Field Mapping) you will need to make sure you match the Email Subscription to "Subscribed" and the SMS Subscription to "Subscribed SMS".

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