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Knowledgebase: Zulu eDM Support
Animated Gifs in Emails
Posted by Zulu eDM Team, Last modified by Victoria Zulu on 05 February 2016 04:23 PM

Not every email client supports animated GIFs. Newer versions of Outlook (2007, 2010 and 2013) won't show the animation. Instead, they will show the first frame of the animation. To overcome this, many email designers ensure that vital information-perhaps a call-to-action, offer, or headline—is included in the first frame of the GIF. Windows Phone 7 also lacks support for animated GIFs.

If you view the email on another email client e.g. Gmail, Hotmail you should be able to see the animated GIF working correctly.

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