Campaign Results, Reports & Statistics
Posted by Zulu eDM Team, Last modified by Dave Zulu on 11 November 2016 09:36 PM
The 2016 re-release of Campaign Reporting is designed to give a more accurate understanding of factors that contribute to email deliverability success and the steps in the process of delivering campaign email.
Once the campaign is set to send, the application compiles each email with the content and rules applied by the author and then commits the email to a Mail Transfer Agent that negotiates the delivery of the mail to its destination. The delivery timeframe of email not instantaneous and can sometimes take days to reach a recipient. So this statistic represents the volume of email committed to be sent.
This is email that has neither been delivered nor bounced and remains in the queue for delivery.
There is 3 bounced categories: Please see this article for further information.
Failed / System Errors
This indicates a network or system failure and should be reported to via the help desk immediately.