Request a Call
Online Chat
 
User Paid but not Registered
Posted by Victoria Zulu, Last modified by Victoria Zulu on 01 February 2016 09:37 AM

A user is having troubles in regards to access. I have recieved payment from them and they are enrolled in the course though, how do i fix this?

The best proccess for you to use would be to first, cancel their enrollment and then manually reenrol the user in the 'edit user' screen.

If you have any additonal questions please email support@au.zululabs.com

 

(0 vote(s))
Helpful
Not helpful

Comments (0)

Copyright Zulu Labs Global Pty Ltd, 11 William St Cremorne VIC, Australia 3121. Ph +61 3 9001 1590