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User Paid but not Registered

Posted by Victoria Zulu, Last modified by Victoria Zulu on 01 February 2016 06:37 AM

A user is having troubles in regards to access. I have recieved payment from them and they are enrolled in the course though, how do i fix this?

The best proccess for you to use would be to first, cancel their enrollment and then manually reenrol the user in the 'edit user' screen.

If you have any additonal questions please email support@au.zululabs.com

 

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