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Difficulty Logging-in
Posted by Shaka Zulu on 26 September 2012 01:54 PM

If you are having difficulty logging into your system please follow these simple steps:

  1. To retrieve your password please got to your Zulu eDM account and on the log-in screen, click 'Retrieve Password'.
  2. You will be prompted to enter your email address so that your password can be delivered to you.
  3. Once you recieve the email go back to the Zulu eDM login screen and type in your username and password

You should be taken directly to the systems admin dashboard.

** If you are taken to the 'Subscription Console' or 'Subscription Dashboard' it is most likely that you entered the incorrect email address at Step 2. If this is the case please email us at platformdirect@platforminteractive.com.au and we'll be happy to help you.
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